The current pandemic has had a serious impact on U.S shopping behavior both online and in-store. Shoppers use to consider quality, price, and brand as the leading priorities when deciding where to shop. However, new trends suggest availability, price, and quality are the leading priorities. It is suggested stores consider these new priorities and make integrations into their current operation. For example, creating drive-through shopping capabilities would make products available quickly. Being able to adapt and reflect on people’s interests and behaviors will position your business to succeed. Make sure to check out the infographic below for more information on creating a convenient and safe shopping experience.
Infographic created by First Data, an enterprise payment solutions company