If you are looking to improve your restaurant’s wait times, there are many things you can do that will help.
Streamline your menu.
When you have too many items on your menu, it can create confusion for your kitchen staff and slow down the cooking process. Consider streamlining your menu to include only your most popular items. This will help improve your restaurant’s wait times.
Train your staff properly.
If your kitchen staff isn’t properly trained, it can lead to order mistakes and longer wait times for customers. Make sure all of your staff is adequately trained on how to prepare orders correctly and quickly.
Implement a mobile ordering app.
A mobile ordering app can help speed up the ordering process for customers. With an app, customers can browse the menu, select their items, and pay from their mobile device. This will help save time for both customers and restaurant staff, which will ultimately lead to faster restaurant wait times.
Invest in a digital kiosk or tablet system.
If you aren’t able to implement a restaurant app, invest in a touch screen computer system so your customers can browse your full menu and order from a touch screen display at the table. If you have an extremely efficient kitchen staff, this may be another option that speeds up wait times for restaurant customers. Many restaurants use traditional “tablet” menus as well as touch screens at each table to speed up the process of placing orders and delivering food to restaurant customers’ tables.
Serve high-margin items first before low margin items.
If you serve your restaurant’s high-margin items first, you’ll lose less money if the restaurant wait times are longer than expected. High-margin items can be appetizers and desserts, while low margin dishes may include beverages and sides. There’s a chance that restaurant wait times will increase with this method, so consider it carefully before making any changes to your restaurant menu or restaurant operations.
If you implement even a few of these tips, you can see an improvement in your restaurant’s wait times. This can also increase restaurant customer satisfaction and restaurant sales. Remember to always test and measure the results so that you can continue making improvements. And if all else fails, consider implementing a mobile ordering app to help speed up the process for your customers.