Managed services providers will work with you to establish risk management plans according to your business needs. Managed services providers can also help provide guidance on how this information should be documented, what tools are available and how the plan is put into action.
Maintain Security Awareness Training
Employees of an MSP who maintain security awareness of phishing scams, data loss prevention and how to handle sensitive information will help MSPs protect customer data.
Maintain Awareness of Current Security Threats
MSPs can keep an eye out for new security threats that may affect businesses so MSPs can secure their systems accordingly before any damage is done. MSPs do this by maintaining relationships with MSPs in their own country and around the world. Maintaining a global scope of risk can help MSPs identify opportunities for improvement while also helping MSPs understand the risks that their clients face.
Provide Firewall Administration Services
Firewalls are one way MSPs keep security threats from affecting MSP clients. MSPs will typically have experience with different firewalls and can provide advice on which firewall is best for a MSP’s client based upon their needs.
Maintain a Secure Network
Maintaining a secure network will ensure MSPs that MSP clients’ sensitive data is protected from security risks that other MSP clients may face. Maintaining a secure network includes things like implementing encrypted services, updating MSP software, maintaining physical security of MSP infrastructure, utilizing MSP tools to ensure security and more.
Maintain Security-as-a-Service (SECaaS)
SECaaS allows MSPs to manage security for MSP clients. MSPs may use SECaaS to help MSPs reduce their own risk by performing security tasks like penetration testing, vulnerability scans and more. Maintaining SECaaS also allows MSPs to monitor the security of MSP clients’ IT environment beyond what MSPs can accomplish on their own.
Maintain Network Mapping Software
MSPs will maintain network mapping software so MSPs can monitor the status of MSP clients’ infrastructure for any suspicious activity. Mapped networks are helpful to MSPs when MSPs must help MSP clients troubleshoot problems with their IT systems.
Maintain Vendor Risk Management Services
Vendor risk management services is a MSP service that MSPs can provide to MSP clients. MSPs use this service to monitor MSP vendor’s security and compliance activities to make sure MSP clients are using MSP vendors with the highest level of security possible. This ensures that only software is being used by MSP clients that MSPs have approved.
Maintain Anti-Malware Monitoring and Response Services for MSP Clients
Maintaining an anti-malware monitoring and response service can provide MSPs with quick insight into MSP client devices that may be compromised. This allows MSPs to immediately respond to security risks so the damage can be minimized. MSPs can also use anti-malware monitoring and response services to notify MSP clients of MSP client devices that may have become compromised without MSPs even knowing about it, which helps MSPs keep MSP clients’ sensitive data safe.
Provide Incident Response Services
Incident response services help MSPs provide MSP clients with quick reaction to MSP client security events. MSPs can perform an investigation and take proper actions depending on what happened during the incident. MSPs can help MSP clients minimize further damage and respond quickly so MSP clients don’t lose more money than they already did during a security event.
Maintain MSP Tools
Custom MSP tools developed by MSPs will help MSPs monitor MSP client security and respond to MSP client security events. MSP tools allow MSPs to monitor the entire IT environment of MSP clients so MSPs can identify any suspicious activity before it becomes an issue. These types of tools are usually customized to MSP clients’ specific needs so MSPs can have MSP client security covered. MSP tools also include automated MSP reporting, MSP software updates, MSP compliance management and more.