A managed service provider (MSP) manages information technology networks such as custom applications and cloud computing platforms for their clients. They usually work on a month-to-month or annual contract, and they provide support for all of the company’s technology. MSPs also provide managed security services .
What Do Managed Service Providers Do?
What managed service providers do has several aspects to it. First off, managed service providers offer managed services. Managed services include infrastructure hosting, cloud storage and management, security monitoring, offsite backup and disaster recovery. Many managed service providers provide specific managed services for other managed service providers or businesses that want managed services but don’t have the time, staff or desire to run them. There are also managed risk mitigation and compliance solutions for managed service providers who may be in highly regulated industries such as healthcare or finance.
Benefits of Managed IT Services
The benefits to managed IT services include lower costs, better productivity, fewer issues with your technology and more time to focus on your people. With managed services, most of your work can be done remotely by technicians instead of hiring in-house employees (which is expensive), you don’t need dedicated staff members to take care of this, and it enables your team to focus on what they do best for their business. A managed service provider will allow you to have a stable network that can adapt as needs grow.
You shouldn’t have a lot of downtime, if any at all, and managed services can also improve efficiency of your business. With managed service providers that offer managed security services, this is achieved by removing the need to hire additional staff for cybersecurity, maintenance contracts are included with managed security services, managed firewalls are often included in managed services available from managed service providers, intrusion detection systems, etc.
Outsourced IT Support
Outsourced information technology support is another term for managed services. It’s when a company provides help with technology support on an as-needed basis instead of hiring internal employees who work full time on administering the network. While some MSPs do provide offsite backup and disaster recovery (DR) as part of their managed services, managed service providers don’t necessarily equate to managed DR.
Why Businesses Use Managed Service Providers
Businesses use managed service providers because it changes the way they work and how much they pay for their technology. If you were managing your own IT staff and systems, there’s a good chance that you’d be paying more than what you would with managed services. A managed service provider will be able to minimize your costs by providing all of these managed services, as well as helping you to reduce operational expenses, improve security and increase productivity. This means that you save time and money as well as having fewer problems. You can rely on managed services to provide 24/7 coverage so that your company is always protected, managed service providers will allow you to focus on what matters most.
As you can see, there’re plenty of ways that managed service providers help businesses with their technology needs. They provide reliable managed services including infrastructure hosting, cloud storage and managed security services. These managed security services are designed to improve productivity, reduce operational expenses, minimize costs and ensure that your business’s critical systems are always protected. Managed service providers also provide managed firewalls (with managed intrusion detection), managed hosting packages with managed website hosting, offsite backup and disaster recovery. If you need help with technology solutions for your business to improve efficiency or reduce costs then managed services can be very beneficial.